Are counselling sessions in-person or online?

Our sessions are offered both in-person and online depending on the availability of each therapist. In-person sessions are limited and some of our therapists only work online.

How do I book a counselling session?

You can book a session after you have submitted an enquiry, completed a couple of online forms and attended an online assessment with the practice manager. If you are having any problems booking a session, please email info@cynefintherapy.co.uk .

How many sessions do I need?

We provide open ended therapy, which means there is no minimum or maximum number of sessions available to you. Though most clients will have a minimum of 6 to 12 sessions, it is not unusual to continue beyond this point. Your counsellor will routinely review your progress together, working with you to decide when it’s time to end your counselling. We recommend you provide a minimum of two weeks’ notice to give you time to reflect on your therapy journey and to process the end of your relationship.

How do I find the right counsellor for me?

Finding the right counsellor is a very personal experience. After you have had your initial session, we will allocate you to a counsellor who matches your availability and preferences. If after the first session you believe the counsellor isn’t right for you, get in touch with our admin team who will be happy to support you.

Can I have fortnightly or monthly sessions?

We only offer counselling sessions on a weekly basis, at the same time each week. Weekly counselling maintains the consistency of sessions, which supports the progress of the therapy relationship.

What if I can’t make a session?

If you are unable to attend your session, please contact your counsellor to make them aware. If you cancel within 48 hours of the booked session, the fee remains chargeable. This fee may be waived in exceptional circumstances, for example due to sudden hospitalisation.

Chris Clark

Practice Manager

About Us

Cynefin Therapy grew from a desire to make counselling more accessible to people in Cardiff and the surrounding areas.

Our founder and practice manager, Chris Clark, worked with a strategic team of therapists to develop a counselling service that bridges the gap between the long waiting lists of free services and the higher fees of private therapy. Cynefin Therapy opened its doors in January 2024 and in September 2024, launched our psychosexual therapy and relationship therapy services too.

About Our Therapists

Our therapists are in the final stages of their training having successfully completed their fitness to practice.

Though trainee therapists are less experienced, they are much better supported than qualified therapists, they have fewer clients and are eager to learn. Each trainee therapist is supported by their training institution, their supervisor and Cynefin Therapy. Additionally, our therapists are registered student members of professional counselling bodies and Cynefin adheres to the BACP’s Ethical Framework for the Counselling Professions (2018). A summary can be found here.

Our People

Practice Manager at Cynefin Therapy

Clinical Assessor at Cynefin Therapy

Psychosexual Lead at Cynefin Therapy

Who are we?

Cynefin Therapy is a counselling practice offering affordable therapy in-person and online, based in Cardiff. We approach therapy from a range of therapeutic modalities, interests, and experience, working with issues from anxiety, depression, bereavement, loss, stress, addiction and abuse to name a few.

We are also proud to offer specialisms in psychosexual therapy and relationship therapy (online only). We offer sessions on a weekly basis and we are committed to helping you find the right therapist for you.

As a business specifically established to support therapists in training, we are committed to offering a counselling service that supports professional learning and development, enabling our therapists to provide high quality care for our clients. This commitment is underpinned by our guiding principle of putting people above profits, ensuring that individual wellbeing always comes first.

Accessible, affordable therapy for all

Our Goals

Increase the accessibility of talking therapies for people on lower incomes

Provide a safe, non-judgmental space for people to heal and grow

Offer an alternative to the long waiting lists of free counselling services

Make affordable therapy accessible to everyone who needs it

Expanding access to support

We believe that access to therapy should not be determined solely by income. Many people reach a point in life where they would benefit from having a regular space to reflect, make sense of their experiences, and understand themselves more clearly. Yet for many, the cost of private therapy remains a significant barrier.

Cynefin Therapy was established to help bridge that gap. By creating a practice that supports both clients and therapists in training, we are able to offer affordable, weekly therapy without losing sight of the quality, care, and therapeutic relationships that meaningful change depends upon.

Bridging Wales’ Therapy Gap

a place of belonging

Cynefin, a place of belonging
A place of knowing and being known
The cwtch of troubled heart’s longing

1 | 6

Cynefin, the familiar sense of home
Intimate sounds, smells and warmth
Giving rest, welcoming weary bones

2 | 6

Collectively and personally forged
Joy and sorrow, pain and pleasure
Over many years, Cynefin formed

3 | 6

Cynefin, perspective of soul’s vision
Mysterious enclave, lavish trove
Distinctive beauty, life’s provision

4 | 6

Cynefin, source of comfort and power
Gentle when self-assurance departs
Ever present in despair’s hour

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Wellspring of movement and change
Agent of motion, harbour of conversion
Cynefin, life’s sequestered sage

6 | 6

written by Chris Clark

Brene Brown 2019

“Only when we are brave enough to explore the darkness will we discover the infinite power of our light.”

Daring Greatly

How to get started…

Complete a contact form

Get in touch to let us know why you’d like to begin counselling.

Book an initial assessment

Let us know more about you and book your initial session.

Therapist allocation

A counsellor is allocated based on your availability and preferences.

Book your first session

Your counsellor will contact and invite you to book your first session.

Ready to get started?